We can not wait to welcome your family back to The Play Station! While carefully following State and Federal guidelines for COVID-19, here are the additional steps we’ve taken to ensure your safety at The Play Station.

Important Information For Your Visit

Please review these Operational Changes before you visit.

With the Governor of Iowa’s new mask mandate we do ask that all guests wear a mask into our facility and when you’re up and moving around using common areas like bathrooms, ordering food or using the arcade. Once you’re seated at your table or in your private party room eating or drinking you may remove your mask. Guests that are participating in a physical activity such as our play maze and climbing walls won’t be required to have them on but are strongly encouraged.

COVID-19 Warning

We have taken enhanced health and safety measures for our guests and team members. We ask all guests to follow all posted instructions while visiting The Play Station. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness and death from COVID-19. Guests should evaluate their risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.

We appreciate your cooperation during this unprecedented time. Visit the CDC website for the latest guidelines.

Tickets

Any Tickets that have an expiration date in 2020 will automatically be good through December 30 2021. A full year! This includes all pre-purchase tickets, Holiday Tickets, Spring Special Tickets, GROUPONS, and our Free Birthday Ticket promotion. If you have any questions regarding your tickets please call 319-373-1111.

Season Passes

Pass holders have two options. See below –

Option #1
Continue using 2020 Season Pass as normal through December 31, 2020. We will give each pass holder a $30 Gift Card to use on food, rock climbing and arcade games. We will also be providing an additional $30 off the new standard membership 2021 price.

Option #2
You may opt out of using your 2020 Season Pass for the rest of this year and apply it to a standard membership starting January 1, 2021. The membership will be good for 12 months through December 31, 2021.

If a guest wants to do option #1 – no need to do anything right now. On your first visit back our staff will give pass holder $30 gift card at check-in and make a note on your account for the 2021 discount. If you’re wanting to do option #2 call 319-373-1111 or send us a message by clicking this link – www.theplaystation.com/contact-us/ and we will cancel your pass for 2020 and get you a voucher to use on a 2021 season pass.

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